• Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.

• Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.

• Achieve and maintain high CSI rating.

• Achieve monthly and annual sales and profit target.

• Attend cash customers to fulfill their requirements by supplying correct spare parts.

• Follow up the WIP report status to ensure that no vehicles are waiting for parts.

• Receive customer enquiries and identify the correct part numbers using the parts catalogues.

• Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.

• Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.

Requirements

• Position Title:  PC Service Spare Parts Operation Specialist

• Educational Requirements:   Bachelor’s Degree

• Special Certification or Training Required:  N/A

• Required Industry Experience:  0 to 2 years of experience

• Technological Requirements:  Microsoft office suite

• Language Requirements: Very good command of English