Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this role

We are seeking an experienced PMO professional to support the Vodafone UK Digital & IT Delivery organisation during a period of significant transformation and change. This role partners closely with delivery teams, PMO leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.

What you’ll do

• Collaborate with the Value & Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.
• Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.
• Ensure project management processes, controls, and governance standards are consistently applied and optimised.
• Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.
• Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.
• Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.
• Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.
• Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.
• Partner with the PMO & Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.
• Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.
• Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.
• Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.
• Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.
• Produce weekly performance, health, and governance reports for senior management stakeholders.
• Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.
• Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.

Who you are

• Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.
• Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.
• Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.
• Highly organised and capable of managing multiple priorities simultaneously.
• Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.
• Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.
• Experience in financial reporting, tracking, and maintenance.
• Understanding of project management methodologies and governance frameworks.
• Knowledge of Waterfall delivery methodologies is desirable.
• Familiarity with SAFe concepts and principles is desirable.
• Advanced Microsoft Excel skills.
• Experience with Power BI, automation tools, or reporting technologies is advantageous.
• Strong attention to detail and commitment to maintaining high-quality project governance standards.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work within a large-scale Digital & IT transformation environment.
• Exposure to enterprise project and programme governance practices.
• Experience partnering with senior stakeholders and delivery leadership teams.
• Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.
• Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.
• Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.

What skills you will learn

• Advanced PMO governance and assurance practices.
• Portfolio, programme, and project reporting techniques.
• Financial management and forecasting within transformation programmes.
• Resource and capacity planning methodologies.
• Stakeholder management and executive reporting skills.
• Data analysis, performance measurement, and trend identification.
• Delivery framework optimisation and continuous improvement techniques.
• Practical application of hybrid delivery methodologies and SAFe principles.

VOIS equal opportunity employer commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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