Company description

Accor Hotels & Resorts

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Job description

Reporting to the General Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.

Responsibilities include:

• Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service
• Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction
• Ensuring the smooth running of conferences and events
• Rostering, coaching, cost control, inventory management and preparing reports for senior management

If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.

Qualifications

• Demonstrated leadership and problem-solving skills and excellent written and verbal communication
• Ability to lead, motivate and develop a diverse team
• Availability to work varied shifts including early mornings, evenings, weekends and public holidays
• Current Responsible Service of Alcohol and Food Handler qualifications
• Knowledge of H+L point of sale system would be an advantage
• Previous study in hospitality or tourism would be desirable but not essential. This position will provide a development platform to expand your knowledge and grow your skills in the hotel industry.
• As this is a full-time position, you must have full working rights in Australia. We are unable to provide sponsorship for this role.

Additional information

• At least 2 years of experience in the same position in five-star hotels and international hotel chains
• Must have spent at least 3 years in the same job in an international hotel chain