Key Responsibilities:Greet and welcome visitors, clients, and guests upon arrival in a warm, professional, and courteous manner, providing assistance and directing them appropriately Manage the multi-line telephone system: answer incoming calls promptly, screen and direct calls to the appropriate personnel, take accurate messages, and handle inquiries effectively Handle incoming and outgoing mail, packages, deliveries, and courier services, including sorting, distributing, and tracking as needed Maintain the reception area, ensuring it remains clean, tidy, organized, and presentable at all times Schedule, coordinate, and manage meeting rooms, appointments, and calendars, including confirming bookings and preparing necessary setups Provide general administrative support to departments and staff, such as data entry, filing, photocopying, scanning, and preparing correspondence or reports when required Monitor visitor access and maintain office security by issuing visitor badges, following sign-in procedures, and ensuring compliance with safety protocols