Design and launch the full operating model, SOPs, and brand positioning from pre-launch to scale. Lead the selection and integration of our digital infrastructure, including PMS, Channel Managers, smart-access systems, and guest-facing apps. Establish "hotel-grade" standards for housekeeping, maintenance, and concierge services to ensure a 5-star guest journey. Oversee the daily operations of company-owned units, ensuring peak property readiness and cost efficiency. Drive occupancy and Rev PAR through dynamic pricing strategies and optimized distribution across Airbnb, Booking.com, and direct channels. Recruit and mentor a high-performing team across operations, guest services, and technical support. Qualifications
8–12+ years in hospitality management (hotels, serviced apartments, or high-end short-term rentals). You’ve successfully launched or scaled a hospitality brand or tech-enabled rental platform. You are deeply comfortable with digital booking flows, automation, and working alongside product developers. You make decisions based on Rev PAR, ADR, and Guest Acquisition Costs, not just "gut feeling."You possess a startup mindset—ready to roll up your sleeves today to build a legacy for tomorrow.