About ITSInformation Technology Solutions (ITS) was founded in 2010 to deliver excellence in technology and cybersecurity services. We specialize in Cybersecurity, Fraud Management, and Governance, Risk, and Compliance (GRC) solutions, supporting organizations across Egypt and the Middle East. With expert teams and a strong reputation in the region, we focus on operational excellence, structured growth, and long-term partnerships built on trust and quality.
About the Role We are looking for a reliable and well-organized professional to support senior management through effective coordination, follow-up, and execution tracking across the organization. This role focuses on ensuring that agreed actions, timelines, and processes are followed through in a structured and consistent way. It is a hands-on, practical role suited for someone who is comfortable working across departments and maintaining clarity and follow-up without formal authority.
Key Responsibilities Follow up on agreed action items, timelines, and deliverables with internal departments and external stakeholders Track progress of ongoing operational activities and flag delays or issues when necessary Support the implementation and follow-up of structured processes across departments Prepare clear and concise status updates and summaries for senior management Coordinate meetings, follow-ups, and related documentation Ensure proper organization, documentation, and closure of operational tasks Handle operational and administrative duties that support smooth daily operations Maintain confidentiality and professionalism when dealing with sensitive information
Role Scope & Working Style The role focuses on coordination, follow-up, and tracking, not decision-making All follow-ups are based on previously agreed actions and priorities The role works collaboratively with department heads and teams No direct authority over departments; escalation is done through senior management when needed
Required Profile4–6 years of experience in operations, coordination, administration, or similar roles Experience working with multiple departments and stakeholders Strong organizational and follow-up skills Clear, professional written and verbal communication Ability to manage multiple tasks and priorities independently Detail-oriented, reliable, and structured in work approach Comfortable working in a small, dynamic organizational environment
What We Offer A stable and trusted role with real impact on daily operations Exposure to how decisions are implemented across the organization A collaborative and respectful working environment Opportunity to gradually grow responsibilities based on performance
Who This Role Is Suitable For This role is suitable for someone who enjoys:Bringing structure and follow-through to daily work Coordinating between teams and ensuring tasks are completed Working closely with senior management in a practical, non-political role Being dependable and trusted to keep things moving