Job Description
Ticket issuance for Failed bookings processed online.
Understand types of commission and deals and apply it to all relevant bookings.
Effectively evaluate all online orders and adhere to the fraud checks and the process inline.
Responding and prioritizing all email correspondence. Being customer oriented.
Working on the GDS to process refunds and amendments.
Queue management. The purpose is to remove unproductive segments and foresee any flight disruptions.
Re-accommodating customers on schedule changes alternatives/failures.
Effective reporting of all bookings and assist in accounting and reconciliation of orders.
Maintain high quality standards and adhere to the process at all times, limiting any errors.
Males & Females Can Apply & Males are preferred.One year of experience in any travel agency (airlines tasks) or any related field is preferred.Amadeus/Saber knowledge is plus.Graduates only & Bachelor Degree Holders.Excellent Communication Skills.Languages: English Very Good & Excellent.Presentation Skills, good-looking, Supportive Attitude.