Department: Human Resources

Experience: 7–10 Years

Industry Preference: Retail, FMCG, Food & Beverage (F&B), Hospitality, or Multi-site Businesses

Reports to: HR Director

Location: New Cairo

About the job

The Talent Management Manager will lead the development and execution of talent management strategies across the organization, covering talent acquisition, performance management, talent development, succession planning, employee engagement, and employer branding.

The role is responsible for building a high-performing and future-ready workforce, strengthening leadership pipelines, improving organizational performance, enhancing employee experience, and ensuring the availability of critical talent to support business growth.

The ideal candidate combines strategic HR capabilities with strong operational execution, leadership experience, and a proven track record in fast-paced, multi-location businesses with diverse corporate and frontline workforces.

Who are we?

Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.

As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.

Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.

What will you be doing?

1. Talent Management & Development

• Develop and implement the organization's talent management strategy aligned with business objectives.
• Lead talent reviews, succession planning, and talent calibration processes with business leaders.
• Identify high-potential employees, critical positions, and talent gaps across the organization.
• Design and implement development plans, career pathways, and internal mobility programs.
• Establish leadership development and talent retention initiatives.
• Build internal talent pipelines to support succession and organizational growth.
• Monitor talent KPIs, including high-potential retention, internal promotion rates, and succession coverage.

2. Performance Management

• Own and lead the end-to-end performance management cycle, including goal setting, mid-year reviews, year-end assessments, and calibration sessions.
• Ensure performance objectives are aligned with organizational strategy and departmental KPIs.
• Coach managers on setting SMART objectives and conducting effective performance conversations.
• Analyze performance results and identify high performers, performance gaps, and development needs.
• Lead the implementation of Performance Improvement Plans (PIPs) and monitor their effectiveness.
• Recommend improvements to performance management processes to strengthen accountability and performance culture.

3. Talent Acquisition & Workforce Planning

• Oversee recruitment activities across corporate, operational, frontline, and blue-collar positions.
• Partner with business leaders to develop workforce plans aligned with business expansion and operational requirements.
• Ensure effective recruitment strategies and proactive talent pipelines for critical and high-volume positions.
• Monitor recruitment KPIs, including Time-to-Fill, Cost-per-Hire, Offer Acceptance Rate, and Quality of Hire.
• Optimize recruitment channels, employer branding initiatives, and candidate experience.
• Ensure recruitment processes are efficient, consistent, and aligned with workforce requirements.

4. Employee Engagement & Retention

• Develop and lead employee engagement strategies to enhance employee satisfaction, motivation, and retention.
• Oversee engagement surveys, pulse surveys, and employee feedback initiatives.
• Analyze engagement and turnover trends and develop actionable improvement plans.
• Lead employee recognition, internal communication, and engagement programs.
• Partner with managers to address retention risks and improve employee experience.
• Develop targeted retention initiatives for frontline and multi-location employees.

5. Employer Branding

• Develop and execute the employer branding strategy and Employee Value Proposition (EVP).
• Strengthen the organization's reputation as an employer of choice.
• Lead recruitment marketing campaigns across social media, career platforms, recruitment events, and employee referral programs.
• Collaborate with Marketing and Communications to ensure consistent employer brand messaging.
• Promote employee advocacy through testimonials, employee stories, and workplace initiatives.
• Monitor employer branding effectiveness through candidate feedback, application trends, and recruitment channel performance.

6. HR Analytics & Reporting

• Develop and maintain HR dashboards covering recruitment, performance, talent management, engagement, and retention.
• Analyze workforce data and provide actionable insights and recommendations to HR leadership.
• Monitor HR KPIs and identify opportunities to improve workforce productivity and organizational effectiveness.
• Establish standardized HR processes and ensure consistent implementation across business units and locations.
• Present regular talent and workforce reports to senior management.

7. Leadership & Stakeholder Management

• Lead, coach, and develop the Talent Management team.
• Partner with senior management and department heads on talent-related decisions.
• Act as a strategic HR partner in organizational development and workforce planning initiatives.
• Drive continuous improvement and ensure effective execution of talent management programs.
• Manage talent management projects, timelines, and budgets where applicable.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline.
• 7–10 years of progressive HR experience, with strong expertise in Talent Management and Performance Management.
• Previous experience in a managerial or team leadership role.
• Strong experience in talent reviews, succession planning, leadership development, and performance management.
• Previous experience in Retail, FMCG, F&B, Hospitality, or multi-site organizations is strongly preferred.
• Experience managing both corporate and operational/frontline workforces.
• Strong workforce planning, recruitment strategy, and employer branding experience.
• Excellent analytical skills and proficiency in HR dashboards, Excel, HRIS, ATS, and performance management systems.
• Strong leadership, stakeholder management, communication, and project management skills.

At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.