We are hiring a senior Organizational Development Expert to lead end-to-end organizational transformation and business process improvement initiatives. In this role, you will assess organizational structures, identify operational inefficiencies, and develop practical solutions that improve business performance. You will collaborate with cross-functional teams to drive process optimization, organizational alignment, and sustainable improvements. The ideal candidate combines strong analytical capabilities, business acumen, and hands-on experience in organizational development and change management.

About us

NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.

Key Responsibilities

• Lead end-to-end organizational development, business transformation, and process improvement projects.
• Conduct organizational assessments through structured interviews, workflow observations, and data analysis to identify operational gaps and inefficiencies.
• Analyze business performance metrics, operational processes, and organizational structures to identify opportunities for improvement.
• Collaborate with cross-functional stakeholders across Finance, IT, Marketing, Sales, and other departments to develop effective business solutions.
• Design and optimize organizational structures, job architectures, competency frameworks, Standard Operating Procedures (SOPs), and performance KPIs.
• Facilitate continuous improvement initiatives using Lean, Kaizen, and systems thinking methodologies.
• Research industry best practices and benchmark organizational processes to recommend sustainable improvements.
• Manage organizational transformation projects from initial assessment and solution design through implementation, stakeholder alignment, and final handover.

Requirements

• Approximately 8 years of progressive experience in Organizational Development, Management Consulting, Business Transformation, or Operational Excellence.
• Proven experience independently managing complex organizational development and transformation projects from start to finish.
• Strong expertise in organizational design, restructuring, job analysis, competency modeling, and process optimization.
• Solid understanding of business operations across multiple functions, including Finance, IT, Marketing, Sales, and Product Development.
• Advanced analytical and problem-solving skills, with experience in qualitative research, investigative interviewing, quantitative analysis, and data verification.
• Strong knowledge of systems thinking, business process mapping, SOP development, and Lean/Kaizen methodologies.
• Excellent communication, stakeholder management, and facilitation skills, with the ability to influence cross-functional teams and senior management.
• Strong business acumen, attention to detail, and the ability to translate complex organizational challenges into actionable improvement plans.