Job Title: Secretary & Sales Support Specialist
Company: Toprazer – Brother International Trade
Location: Nasr City, Cairo
Department: Administration & Sales Support
Job Summary
Responsible for providing administrative and secretarial support while assisting the sales team with customer communication, follow-ups, and daily sales coordination to ensure smooth business operations.
Key Responsibilities
Administrative & Secretarial Duties
- Handle incoming phone calls, emails, and customer inquiries.
- Organize appointments, meetings, and daily schedules.
- Prepare, organize, and maintain company documents and records.
- Perform data entry and maintain accurate customer databases.
- Handle office correspondence and administrative tasks.
Sales Support Responsibilities
- Receive customer inquiries and communicate basic product information.
- Follow up with existing customers regarding quotations and orders.
- Prepare and send quotations and price offers as requested.
- Coordinate with the sales team regarding customer requests and pending orders.
- Follow up on customer inquiries through phone calls and WhatsApp.
- Support the sales team in maintaining customer relationships and ensuring timely responses.
Job Requirements
- Bachelor's degree or relevant qualification.
- 6 months to 1 year of experience in administration, secretarial work, or sales support is preferred.
- Good communication and interpersonal skills.
- Good command of Microsoft Office, especially Excel and Word.
- Ability to handle phone calls and customer inquiries professionally.
- Good organizational skills, attention to detail, and time management.
- Ability to work under pressure and manage multiple tasks.
Preferred Skills
- Previous experience in sales coordination or customer service.
- Experience with quotations, orders, and customer follow-ups.
- Knowledge of housekeeping supplies and cleaning products is an advantage.
Job Title: Secretary & Sales Support Specialist
Company: Toprazer – Brother International Trade
Location: Nasr City, Cairo
Department: Administration & Sales Support
Job Summary
Responsible for providing administrative and secretarial support while assisting the sales team with customer communication, follow-ups, and daily sales coordination to ensure smooth business operations.
Key Responsibilities
Administrative & Secretarial Duties
- Handle incoming phone calls, emails, and customer inquiries.
- Organize appointments, meetings, and daily schedules.
- Prepare, organize, and maintain company documents and records.
- Perform data entry and maintain accurate customer databases.
- Handle office correspondence and administrative tasks.
Sales Support Responsibilities
- Receive customer inquiries and communicate basic product information.
- Follow up with existing customers regarding quotations and orders.
- Prepare and send quotations and price offers as requested.
- Coordinate with the sales team regarding customer requests and pending orders.
- Follow up on customer inquiries through phone calls and WhatsApp.
- Support the sales team in maintaining customer relationships and ensuring timely responses.
Job Requirements
- Bachelor's degree or relevant qualification.
- 6 months to 1 year of experience in administration, secretarial work, or sales support is preferred.
- Good communication and interpersonal skills.
- Good command of Microsoft Office, especially Excel and Word.
- Ability to handle phone calls and customer inquiries professionally.
- Good organizational skills, attention to detail, and time management.
- Ability to work under pressure and manage multiple tasks.
Preferred Skills
- Previous experience in sales coordination or customer service.
- Experience with quotations, orders, and customer follow-ups.
- Knowledge of housekeeping supplies and cleaning products is an advantage.