Summary

Responsible for the successful planning, execution, monitoring, and delivery of assigned projects, ensuring alignment with the bank's strategic objectives, approved budgets, timelines, quality standards, and regulatory requirements.

The role oversees project scope, resources, costs, risks, dependencies, and stakeholder expectations while ensuring effective implementation of PMO methodologies, governance frameworks, processes, and controls to achieve successful project outcomes and minimize delivery risks.

1. Lead and manage multiple projects throughout their lifecycle, ensuring delivery within approved scope, timelines, budgets, and quality standards.
2. Develop and maintain project plans, schedules, resource requirements, deliverables, milestones, dependencies, and traceability matrices.
3. Identify and coordinate internal and outsourced resources in collaboration with resource managers, ensuring availability, allocation, and backup arrangements.
4. Manage project budgets, including MEP, CAPEX, and OPEX, monitor expenditures, track budget utilization, and identify financial deviations.
5. Establish, implement, and enforce PMO methodologies, project management processes, governance standards, tools, and controls.
6. Lead and motivate project teams, monitor performance, provide coaching and guidance, and recommend incentives and development opportunities.
7. Identify, assess, and manage project risks, issues, assumptions, and dependencies, maintaining updated risk registers and implementing mitigation plans.
8. Manage relationships with business stakeholders, technical teams, vendors, and external resources to ensure effective coordination and timely delivery.
9. Work closely with technical leads and the Testing Manager to ensure resource readiness, testing plans, milestones, and agreed testing entry and exit criteria.
10. Ensure compliance with IT quality standards, IT Service Management (ITSM), information security policies, enterprise architecture, and applicable banking regulations.
11. Monitor project performance, manage critical paths, resolve conflicts, and recommend corrective actions in case of deviations.
12. Prepare regular and ad hoc management reports covering project progress, financial performance, risks, issues, and KPIs, ensuring accurate PMO dashboard updates.
13. Coordinate project handover to IT Operations, ensuring operational readiness, knowledge transfer, documentation, and formal project closure.
14. Support the Program Manager in project quality reviews, governance assessments, project plan reviews, and steering committee arrangements.
15. Continuously improve project management practices, reporting mechanisms, and PMO controls.
16. Perform other related duties as assigned.
    

• Bachelor's degree in Computer Science, MIS, Information Systems, Business Administration, or a related discipline.
• Minimum 5 years of experience in project management, preferably within the banking or financial services industry.
• Proven experience managing multiple IT projects, digital transformation initiatives, or banking technology implementations.
• Experience in project budgeting, resource planning, vendor management, risk management, and stakeholder coordination.
• Strong knowledge of project and program management methodologies, tools, and best practices.
• Good understanding of banking operations, processes, regulatory requirements, and transformation initiatives.
• Knowledge of the bank's internal policies, procedures, ethics, and governance standards.
• Understanding of SDLC, IT governance, ITSM, information security, and enterprise architecture.
• Experience in KPI development, performance measurement, project financial management, and benefits realization.

Professional Certifications (Preferred):

• PMP (Project Management Professional).
• PgMP (Program Management Professional).
• SDLC-related certifications.
• Agile, Scrum, or ITIL certifications are an advantage.