Company Description SoftTrend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients maximize profits by leveraging state-of-the-art technology solutions to reduce costs and improve efficiency. With strong expertise in the information technology field, SoftTrend is committed to delivering tailored solutions that meet diverse business needs. The company’s mission is to become a market leader in IT by consistently enhancing customer value through high-quality, efficient services.
Role Description The B2B Sales Accounts Manager is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing and growing a portfolio of business accounts, ensuring high customer satisfaction and long-term relationships. Day-to-day tasks include identifying and qualifying new leads, conducting sales meetings and presentations, preparing proposals and quotations, and negotiating contracts. The Accounts Manager will follow up on opportunities, respond to client inquiries, and coordinate with internal teams to ensure timely delivery of services and solutions. The role also involves tracking sales performance, maintaining accurate records in CRM systems, and contributing to sales forecasts and planning.
Qualifications

• Strong Account Management and Customer Satisfaction skills, with the ability to build and maintain long-term B2B relationships.
• Proficiency in Customer Service and Communication, including handling inquiries, resolving issues, and presenting solutions clearly.
• Experience in Lead Generation, prospecting, and identifying new business opportunities within target markets.
• 2 years of relevant experience in B2B sales, preferably in software licensing or IT services.
• Solid understanding of sales processes, negotiation techniques, and basic contract terms.
• Ability to work on-site in Cairo, Egypt, and collaborate effectively with cross-functional teams.
• Bachelor’s degree in Business, Marketing, IT, or a related field is preferred.
• Good command of written and spoken English; additional languages are an advantage.
• Strong organizational skills, attention to detail, and proficiency with CRM and productivity tools.