Job Title: Telesales Representative (Full-Time, Onsite)

Industry: Real Estate

Location: Dokki, Egypt

Experience Required: 1–3 years

About the Role:

We are looking for a motivated and results-driven Telesales Representative to join our real estate team in Dokki. In this role, you will be responsible for reaching out to potential clients, promoting property listings, and converting leads into successful sales. The ideal candidate has excellent communication skills, a persuasive phone manner, and a strong understanding of the real estate market.

Key Responsibilities:

Make outbound calls to prospective clients to promote available properties and services.

Handle inbound inquiries and provide accurate information about listings, prices, and payment plans.

Qualify leads and schedule appointments for property viewings with sales agents.

Follow up with clients throughout the sales cycle to maintain engagement and close deals.

Maintain detailed records of calls, leads, and sales activities in the CRM system.

Achieve or exceed weekly and monthly sales targets.

Stay up to date with market trends, property locations, and competitor offerings.

Build and maintain strong customer relationships to encourage referrals and repeat business.

Requirements:

1–3 years of experience in telesales, inside sales, or a related customer-facing role (real estate experience is a plus).

Excellent verbal communication and negotiation skills.

Fluent in Arabic; good command of English is preferred.

Ability to work full-time onsite in Dokki.

Strong persuasion and objection-handling skills.

Self-motivated with a target-driven mindset.

Basic computer skills and familiarity with CRM tools.

Presentable and professional demeanor.

What We Offer:

Competitive base salary plus commission.

Ongoing training and career development opportunities.

Supportive and dynamic team environment.

• Opportunity to grow within the real estate industry.
• Customer Service and Customer Support skills to build rapport, handle objections, and ensure a positive client experience.
• Sales skills, including lead qualification, negotiation, and closing, with a focus on meeting measurable targets.
• Training mindset with willingness to learn, participate in coaching, and apply new sales and product knowledge.
• Prior telesales or call center experience is preferred, especially in media, marketing, or related services.
• Ability to work on-site in Cairo, manage high call volumes, and remain organized under time-sensitive conditions.
• Proficiency in basic computer applications and CRM tools; strong data entry accuracy.
• Fluency in spoken and written English and Arabic is highly beneficial.