Company Description Metro Adv Support is a printing and advertising support company that helps businesses build and promote their brand presence across targeted markets. The company provides end-to-end services from designing visual identities and storefronts to managing and funding social media campaigns for maximum reach at optimized cost. Metro Adv Support specializes in designing and printing logos, business cards, invoices, flyers, brochures, stickers, folders, envelopes, notepads, magazines, letterheads, stamps, and calendars, among other materials. The company offers a wide range of printing technologies, including color separation, digital, outdoor, indoor, and print-and-cut solutions, ensuring high-quality outputs for diverse advertising needs.
Role Description The Key Account Manager is a full-time, on-site role based in Damanhur. This role is responsible for managing and growing relationships with key clients, serving as the primary point of contact to understand their advertising and printing needs and ensure timely, high-quality delivery of services. The Key Account Manager will oversee account planning, coordinate with internal teams on campaign and print project execution, and monitor performance against agreed objectives. Daily tasks include preparing proposals and quotations, tracking orders, resolving client issues, identifying upselling and cross-selling opportunities, and maintaining accurate account records and reports. The role also involves gathering market and client feedback to support business development and continuous improvement of services.
Qualifications

Candidates should possess strong Key Accounts and Account Management skills to handle strategic clients and maintain long-term partnerships. Candidates should possess solid Analytical Skills and Business Planning capabilities to assess client needs, plan account growth, and interpret performance data. Candidates should possess excellent Customer Service skills to respond effectively to client inquiries, manage expectations, and ensure high satisfaction. Strong communication and negotiation skills, with the ability to present solutions and close agreements. Experience in advertising, printing, or related industries is an advantage. Ability to work on-site in Damanhur, manage multiple accounts, and prioritize tasks effectively. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.