On-site Full Time
Origin Technology Solutions -
Egypt , Cairo
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Origin Technology Solutions

Job Details

Employment Full Time
Category Information Technology
Industry Information Technology and Services
Origin Technology Solutions is growing, and we're looking for an experienced CX Consultant to join our team in Cairo.
We implement and support customer experience platforms — primarily Zendesk as a Zendesk Premier Partner — and help businesses across the region transform their customer operations. Our clients range from fintech and e-commerce to quick-commerce, and every implementation we deliver requires deep technical expertise, clear communication, and genuine partnership.
We're looking for someone who:
✓ Has 3+ years of hands-on customer support experience, particularly with software applications✓ Knows CX platforms inside and out — Zendesk, Atlassian, Bird, or similar✓ Can configure workflows, manage SLAs, and solve complex integration challenges✓ Communicates clearly with both technical teams and non-technical stakeholders✓ Enjoys building things that stick — documentation, processes, training programs✓ Wants to be more than support: you'll shape customer strategies and presales approaches
This role sits at the heart of client success. You'll work directly with implementation teams, manage ongoing client relationships, configure platforms, and help define how we deliver value.
If this sounds like you, we'd like to hear from you.
Apply here or email us at [Click to show email])

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About Origin Technology Solutions
Egypt, Cairo
Information Technology and Services
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