Responds to Medical enquiries received from different channels in compliance with regulations and company SOPs/guidelines, including performing literature searches and timely triage of associated AE/PC. Ensures that every medical information enquiry is adequately tracked and fully documented in Amgen Medical Information database. Assists in audit/inspection and ensuring preparedness. Facilitates expanded access requests as appropriate. Supports the delivery of exceptional patient and HCP support by efficiently managing medical enquiries, ensuring quality standards are maintained, and content is accurate, up to date, evidence-based and informative. Maintains and applies knowledge on regulations and codes affecting Medical Information. Maintains and expands product and TA knowledge. Adapts and maintains local/regional content per local/regional requirements. Reports on trends/insights for assigned product(s). Supports Amgen partners operations, processes, systems and training. Leads/contributes to local/regional Medical Information projects and initiatives as assigned. Collaborates with cross-functional partners on shared goals and activities.

Desired Candidate Profile

Minimum Requirements Bachelor s degree in Pharmacy or Life Sciences/healthcare-related field. Minimum 2 years of experience in MedInfo or any other relevant healthcare setting within the pharmaceutical industry. French Speaker Advanced English language skills verbal and written.

Preferred Requirements French Fluency is highly desirable. Proficiency in scientific literature searching, critical review of clinical studies, and interpretation of published data. Excellent verbal and written communication skills. Strong attention to details. Research and analytical skills. Ability to handle multiple tasks and competing priorities. Demonstrated time management skills. Ability to work in a team environment and/or independently as needed. Solid skills in conducting comprehensive literature searches and in critically appraising scientific literature. Sound working knowledge of ethical, legal and regulatory guideline and requirements applicable to medical affairs activities. Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process. Proficient in Outlook, PowerPoint, Excel, Word software programs, Salesforce Databases.