Human Resources Generalist – Sales & Recruitment

We are looking for an experienced and results-driven HR professional to join our growing team.

The main objective of this role is to build and maintain a high-performing workforce, with a strong focus on recruiting Sales, TeleSales, Sales Team Leaders, and other customer-facing positions.

Key Responsibilities:

• Manage the full recruitment cycle from sourcing and screening to interviewing, selection, and onboarding.

• Recruit high-performing Sales, TeleSales, and Sales Team Leaders who can achieve ambitious sales targets.

• Develop effective sourcing strategies to attract high-quality candidates.

• Conduct structured interviews and accurately assess candidates based on skills, experience, attitude, performance potential, and cultural fit.

• Manage high-volume and mass recruitment campaigns when required.

• Build and maintain a strong talent pipeline for Sales and TeleSales positions.

• Monitor recruitment quality, employee retention, attendance, and turnover.

• Work closely with Sales Management and Team Leaders to understand hiring needs and workforce requirements.

• Support employee engagement, stability, and a positive working environment.

• Develop and maintain HR policies, procedures, and employee records.

• Manage onboarding and ensure new employees are properly integrated into the organization.

• Handle employee relations and resolve workplace issues professionally.

• Monitor employee performance and support performance improvement.

• Ensure compliance with Egyptian Labor Law and HR best practices.

• Prepare HR reports and recruitment performance metrics.

Success in this role will be measured by the quality of hires, recruitment speed, employee retention, and the ability to build strong Sales and TeleSales teams that deliver measurable business results.

Requirements

• 3–9 years of proven experience in Human Resources, Recruitment, or Talent Acquisition.

• Strong experience in recruiting Sales, TeleSales, Call Center, and Sales Team Leader positions.

• Proven ability to conduct high-volume and mass recruitment.

• Strong candidate screening, interviewing, and assessment skills.

• Ability to identify high-potential candidates and distinguish strong salespeople from average candidates.

• Experience working with recruitment targets, KPIs, and hiring deadlines.

• Strong knowledge of employee retention, engagement, and employee relations.

• Excellent communication, negotiation, and interpersonal skills.

• Strong understanding of HR policies, procedures, and recruitment best practices.

• Good knowledge of Egyptian Labor Law and social insurance procedures.

• Proficiency in Microsoft Office, especially Excel.

• Experience using ATS, HRIS, CRM, or recruitment platforms is a strong advantage.

• Results-oriented, organized, proactive, and highly responsible.

• Ability to work in a fast-paced, high-growth environment.

• Previous experience in a Sales-driven organization is highly preferred.