• Register patients and create accurate medical records.

• Complete inpatient and outpatient admission procedures.

• Verify patient identity, demographic information, and required documents.

• Obtain and verify insurance approvals and eligibility when applicable.

• Coordinate with physicians, nursing staff, and other departments regarding patient admissions.

• Explain admission procedures, required forms, and hospital policies to patients and their families.

• Prepare admission, transfer, and discharge documentation.

• Collect required signatures on consent and admission forms.

• Ensure patient information is entered accurately into the Hospital Information System (HIS).

• Handle patient inquiries professionally and resolve admission-related issues.

• Maintain confidentiality of patient information in accordance with hospital policies.

• Prepare daily admission reports and maintain accurate records.

• Comply with hospital policies, quality standards, and patient safety requirements.

• Perform other duties assigned by the supervisor.

Requirements

Education

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field.

Experience

• 3-5 years of experience in hospital admissions, patient services, or customer service.

• Fresh graduates may be considered depending on hospital policy.

Technical Skills

• Knowledge of hospital admission procedures.

• Familiarity with Hospital Information Systems (HIS).

• Microsoft Office proficiency.

• Basic understanding of medical insurance processes.

Soft Skills

• Excellent communication and interpersonal skills.

• Customer service orientation.

• Attention to detail and accuracy.

• Ability to work under pressure.

• Time management and organisational skills.

• Problem-solving ability.

• Teamwork.

Language

• Good command of English.

• Arabic fluency is required.