• Contact potential and existing customers to promote the company's beauty services, packages, and ongoing offers.

• Convert customer inquiries into confirmed appointments while maximizing sales opportunities.

• Follow up with leads generated through social media, digital marketing campaigns, WhatsApp, and website inquiries.

• Re-engage inactive customers and encourage repeat visits through effective follow-up.

• Identify customers' needs and recommend the most suitable beauty treatments and services.

• Build trust with customers by providing accurate information about services, procedures, and promotions.

• Achieve daily, weekly, and monthly sales and booking targets.

• Maintain a high inquiry-to-booking conversion rate.

• Handle customer objections professionally and close sales effectively.

• Update customer records, notes, and call outcomes accurately using the CRM system.

• Coordinate with branch teams to ensure appointment availability and a smooth customer journey.

• Conduct pre-appointment and post-service follow-up calls when required.

• Build long-term customer relationships to improve retention and customer loyalty.

• Maintain a high level of professionalism and customer service in every interaction.

• Comply with company policies, quality standards, and communication guidelines.

Requirements

• female only

• Bachelor's degree is preferred.

• Minimum 2-5 years of experience in Telesales, Call Center, or Customer Service within the Beauty, Aesthetic, Medical Spa, ,Cosmetic Clinic,

• Proven experience in achieving sales targets and closing deals.

• Excellent communication, persuasion, and negotiation skills.

• Strong customer service and relationship-building abilities.

• Experience using CRM systems is preferred.

• Good command of English and Arabic.

• Ability to work under pressure in a target-driven environment.