Key Accountabilities

Strategic

Achieve monthly sales targets through up-selling and cross-selling Vodafone products and services within existing accounts and by acquiring new corporate accounts.

Manage product and service mix in line with agreed business objectives and sales plans.

Develop new revenue streams through Total Communication, Fixed solutions, and new business projects.

Track and analyze account performance and sales trends on a weekly basis.

Planning

Prepare account plans and schedules to identify targets, opportunities, and customer engagement activities.

Manage assigned territory and business portfolio according to the agreed strategy and priorities.

Execution

Sales Management

Manage and develop assigned accounts to achieve sales objectives and revenue targets.

Ensure adequate account coverage through regular customer visits and engagement.

Drive achievement of sales quotas and maximize penetration across assigned accounts.

Availability & Customer Management

Ensure Vodafone products and services are available and effectively utilized across assigned accounts.

Build and maintain strong relationships with key stakeholders and decision makers.

Support the successful execution of agreed business plans and initiatives.

Reporting & Business Analysis

Prepare and submit accurate weekly and monthly sales and performance reports.

Develop business cases, proposals, and management memos to support business growth.

Monitor sales performance against targets and recommend corrective actions where required.

Document and improve work processes involving customers and internal stakeholders.

Communication & Stakeholder Management

External

Maintain regular contact with customers and account stakeholders to support daily operations, strengthen relationships, and resolve issues proactively.

Internal

Coordinate with cross-functional teams including Sales, Marketing, IT, and Operations to support business objectives and process improvements.

Monitoring & Continuous Improvement

Conduct Plan vs. Actual analysis and implement actions to address performance gaps.

Monitor account performance and service delivery to ensure business continuity and customer satisfaction.

Address customer complaints and service issues promptly, escalating when necessary and ensuring appropriate resolution.

Customer Experience & Product Adoption

Promote and offer the full Vodafone portfolio of products and services across assigned accounts.

Educate customers on available solutions and maximize value realization.

Communicate company direction, initiatives, and strategic objectives to customers as required.

Desired Candidate Profile

Core Competencies and Experience

Required Performance Drivers levels defined based on detailed description entailed in The Performance Drivers A Guide brochure distributed by VF Egypt HR. Level 1 refers to most advanced competency level, level 2 to intermediate level, and level 3 to foundation level.

• Putting customers first: level 1
• Performing through our people: level 1
• Delivering results: level 1
• Managing a changing environment: level 1
• Making a personal difference: level 1
• Communicating for impact: level 1

Technical Experience: 2-4 years of relevant experience

Adequate knowledge and understanding of the local mobile telecommunications market and its dynamics.

Good Communication & negotiation Skills

Located in Delta region is must.