Key Responsibilities

Business Development

• Generate new sales leads through cold calls, emails, networking, referrals, social media, and customer visits.

• Identify and approach potential customers across various industries.

• Promote Blue Ocean Marine Logistics' freight forwarding and logistics services.

• Achieve assigned sales and Gross Profit (GP) targets.

Customer Relationship Management

• Build and maintain strong relationships with prospective and existing customers.

• Understand customer logistics requirements and recommend suitable solutions.

• Prepare, present, and follow up on quotations until a final decision is reached.

• Maintain regular communication to encourage repeat business and customer loyalty.

Sales Administration

• Maintain accurate customer records and sales activities in the company's CRM system.

• Record meetings, quotations, follow-ups, and opportunities promptly.

• Prepare weekly sales activity and pipeline reports.

Internal Coordination

• Coordinate with the Pricing Department to obtain competitive quotations.

• Handover confirmed bookings to the Operations Department with complete shipment details.

• Coordinate with Finance regarding payment terms and collection follow-ups when required.

• Work closely with Customer Service to ensure a high level of customer satisfaction.

Market Awareness

• Stay informed about freight forwarding services, shipping market trends, and competitor activities.

• Continuously improve knowledge of logistics solutions and international trade practices.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain, or a related field.

• 0–5 years of experience in sales, customer service, or freight forwarding (fresh graduates are encouraged to apply).

• Freight forwarding or logistics experience is an advantage.

Requirements

Key Skills & Competencies

• Strong communication and interpersonal skills.

• Good command of English (written and spoken).

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and general computer applications.

• Ability to use CRM systems effectively to manage leads, customer interactions, and sales activities.

• Strong organizational and time management skills with attention to detail.

• Customer-oriented mindset with good problem-solving abilities.

• Ability to work independently, take initiative, and make informed day-to-day decisions while knowing when to escalate complex issues appropriately.

• Willingness to learn, adapt, and work collaboratively within a team.

• Professional attitude with a strong sense of accountability and ownership.