talabat -
Egypt , Alexandria
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talabat
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Job Details

Gender Not Mentioned
Education Any Graduation()
Category Administration
Industry Internet

Job Description

Roles & Responsibilities

Job Description

WHAT S ON YOUR PLATE?

  • Monitor and improve Rider Performance and Compliance.
  • Lead Rider Recruitment for the allocated zones.
  • Manage rider roster with proper allocation of shifts/breaks/off-days etc.
  • Groom rider quality (behaviour, appearance, professionalism, presentational etc).
  • Setting up a performance improvement plan to improve performance of low performing riders.
  • Reduce rider complaints originating from customers.
  • Monitor riders performance on individual level and responsible for coaching/warning riders.
  • Audits fleet appearance & rider behavior via on ground visits.

Desired Candidate Profile

Qualifications

WHAT DID WE ORDER?

  • Bachelor's Degree.
  • 2-3 years of experience in food/grocery tech industry is highly preferred.
  • Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.
  • Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
  • Influencer and a negotiation with good public speaking and presentation skills.
  • People management skills: Experience of managing bigger group of people.

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About talabat
Egypt, Alexandria
Computer Software
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