Job Description

Roles & Responsibilities

Job Description

WHAT’S ON YOUR PLATE?

Monitor and improve Rider Performance and Compliance.

Lead Rider Recruitment for the allocated zones.

Manage rider roster with proper allocation of shifts/breaks/off-days etc.

Groom rider quality (behaviour, appearance, professionalism, presentational etc).

Setting up a performance improvement plan to improve performance of low performing riders.

Reduce rider complaints originating from customers.

Monitor riders performance on individual level and responsible for coaching/warning riders.

Audits fleet appearance & rider behavior via on ground visits.

Qualifications

WHAT DID WE ORDER?

Bachelor's Degree.

2-3 years of experience in food/grocery tech industry is highly preferred.

Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.

Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.

Influencer and a negotiation with good public speaking and presentation skills.

People management skills: Experience of managing bigger group of people.

Desired Candidate Profile

• Bachelor's Degree.
• 2-3 years of experience in food/grocery tech industry is highly preferred.
• Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.
• Strong communication skills, both written and verbal.
• English and Urdu is a must. Arabic is a plus.
• Influencer and a negotiation with good public speaking and presentation skills.
• People management skills: Experience of managing bigger group of people.