Job Description
Roles & Responsibilities
With you starts an extraordinary guest experience. As Guest Relations Manager, you ensure a warm welcome for our guests as soon as they arrive.
Desired Candidate Profile
- You always offer a professional and friendly greeting and ensure dedicated service.
- You support our guests with helpful information and information about the menu.
- You follow guidelines, procedures, and service standards for the individual outlets.
- You observe all safety and hygiene guidelines when handling food and drinks.
- You focus on guest needs, you always remain calm and courteous.
- You have strong interpersonal skills and always have a solution for emerging problems at hand.
- You work very well under pressure in a fast-paced environment.
- You enjoy working together as part of a team.