We are a fast-growing Canadian moving and logistics company looking for a highly organized, proactive, and customer-focused Dispatch, Operations & Sales Coordinator to join our team.

This is a hybrid role based in East Cairo, supporting our Canadian operations. The successful candidate will play a key role in coordinating daily operations while also driving sales through prompt lead follow-up and excellent customer service.

This position is ideal for someone who enjoys multitasking, thrives in a fast-paced environment, and is motivated by both operational excellence and achieving sales targets.

Key Responsibilities

Operations & Dispatch

• Coordinate daily schedules and dispatch activities.

• Communicate with customers regarding bookings, ETAs, and service updates.

• Maintain accurate job records and update internal systems.

• Coordinate with crews and management to ensure smooth daily operations.

• Handle administrative and operational tasks efficiently.

• Escalate operational issues promptly when necessary.
  

Sales & Customer Success

• Respond to new customer inquiries quickly and professionally.

• Follow up on quotations and outstanding leads within strict response time targets.

• Build rapport with customers and convert inquiries into confirmed bookings.

• Maintain and update the sales pipeline.

• Meet individual sales KPIs and monthly conversion targets.

• Work closely with management to improve customer experience and sales performance.
  

Compensation

• Competitive fixed monthly salary

• Attractive commission structure based on sales performance.

• Performance-based incentives and future growth opportunities.