???? Location: Beverly Hills, Sheikh Zayed, Giza???? Work Model: Hybrid
About the Role VOO is looking for enthusiastic and customer-focused individuals to join our team as Customer Support Agents (English Chat Account). In this role, you will communicate with customers through live chat, providing professional support and ensuring a smooth customer experience. This is a great opportunity for fresh graduates and students looking to develop their communication and customer service skills in a dynamic work environment.
Key Responsibilities· Respond to customer inquiries via live chat· Provide accurate and timely solutions to customer concerns· Maintain a professional and customer-focused approach· Ensure high levels of customer satisfaction· Escalate complex issues when necessary Working Schedule· Morning Shift: 7:00 AM – 3:00 PM· Middle Shift: 3:00 PM – 11:00 PM· Night Shift: 11:00 PM – 7:00 AM· Rotational shifts Training Period:· First 3 months on-site· Morning shift (7:00 AM – 3:00 PM)· Friday & Saturday off during training Note: Some night shifts are remote (Work From Home).
Compensation & Benefits· Basic Salary: 7,500 EGP· Transportation Allowance: 2,000 EGP· Medical Insurance· Social Insurance· 2 Days Off Weekly Requirements· Graduates and Final Year Students are welcome to apply· Excellent English communication skills (Written & Spoken)· Residents of Giza or nearby areas preferred· Flexibility to work rotational shifts· Strong communication and problem-solving skills Ready to Apply?· Apply now vie Linkedin