Job Description

Roles & Responsibilities

1. Employee Lifecycle Management

Manage new joiners onboarding for store employees in partnership with Operations teams.

Conduct exit interviews to identify turnover trends and root causes.

Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.

2. Manpower Planning Support (MPP)

Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements.

Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.

4. Employee Engagement

Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:

• On-floor engagement activities
• Town halls
• Reward & Recognition programs
• Employee experience initiatives

5. Employee Relations Support

Act as a liaison between Operations and Employee Relations (ER) teams.

Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases.

Promote compliance with company policies and labor regulations.

6. Core People Operations Support

Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff.

• Payroll-related inquiries
• Employee benefits administration
• Letters Requests

Desired Candidate Profile

1-2 years of HR experience in a Warehouse / Factory environment

Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred.

Stakeholder management skills, with the ability to build strong relationships

Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.