Company Description Stitch® is transforming customer engagement with AI-driven solutions tailored to each client’s business needs. The platform automates customer service, personalizes marketing, and supports sales by connecting every customer touchpoint into a unified experience. By combining advanced AI technologies with deep industry expertise, Stitch® helps organizations deliver smarter and faster interactions. The company focuses on creating highly personalized customer journeys in a single, powerful platform that supports scalable, data-informed growth. Role Description This is a full-time, on-site Technical Project Coordinator role based in Heliopolis. The Technical Project Coordinator will support end-to-end project execution for AI-driven customer engagement solutions, coordinating timelines, deliverables, and resources across technical and business teams. Daily responsibilities include assisting in project planning, documenting requirements, tracking progress, and maintaining accurate project records and reports. The person in this role will facilitate cross-functional communication, schedule and organize meetings, manage action items, and escalate risks or issues as needed. They will also help align stakeholders on priorities, support quality assurance activities, and contribute to continuous improvement of project processes and tools. Qualifications Strong Project Management and Program Management skills, including planning, tracking, and coordinating multiple initiatives. Effective Communication and Team Leadership abilities to collaborate with cross-functional teams and influence without formal authority. Solid Analytical Skills for interpreting data, identifying risks, and supporting data-informed decisions. Experience working with technical teams or software products; familiarity with AI, Saa S, or customer engagement platforms is an advantage. Proficiency with project management and collaboration tools (e.g., Jira, Trello, Asana, or similar) and standard office applications. Strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience. Previous experience in a coordinator, project support, or junior project management role is preferred.