Company Description phantom smart home is a growing provider of smart home solutions that focus on comfort, safety, and energy efficiency. The company designs and integrates connected devices and systems to help customers manage their homes more intelligently. By combining hardware, software, and intuitive interfaces, phantom smart home aims to deliver reliable and user-friendly experiences. Team members collaborate across technical and customer-facing functions to support projects from concept to installation. The organization values innovation, practical problem-solving, and a customer-centric mindset. Role Description This is a full-time, on-site Sales Engineer role based in Cairo, Egypt. The Sales Engineer will work closely with the sales team and customers to understand smart home requirements, design suitable solutions, and present technical proposals. Day-to-day responsibilities include conducting product demonstrations, preparing system configurations and quotations, and supporting the sales process with clear technical explanations. The role also involves coordinating with installation and support teams, responding to customer inquiries, and providing pre- and post-sales technical guidance. The Sales Engineer will maintain accurate documentation, support training for customers and internal teams, and contribute feedback to improve products and solutions. Qualifications Strong Sales Engineering and Technical Support skills, with the ability to translate customer needs into practical smart home solutions. Proven experience in Sales and Customer Service, including managing client expectations and supporting the full sales cycle. Excellent Communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences. Familiarity with smart home technologies, IoT devices, networking basics, and system integration is highly desirable. Bachelor’s degree in engineering, computer science, or a related technical field (or equivalent practical experience). Strong problem-solving skills, attention to detail, and the ability to manage multiple opportunities and projects simultaneously. Comfort working on-site with customers in residential and commercial environments, including occasional off-hours visits when required. Ability to collaborate effectively with cross-functional teams and a willingness to keep learning new products and technologies.