Etisalat UAE is immediately hiring Graduates ONLY for a Back Office (Chat/E-mail) vacancy
- Outgoing calls to clients
- Response to clients requests via chat and email
- Responding to customer’s inquires
- Management and resolve customer complaints
- Identifying and escalate issues to supervisors
- Providing product and service information to customers
- Researching required information using available resources
- Adhering to defined procedures, standards and performance expectations