Company Description Connectivaa Business Solutions is a hiring agency that hire on behalf of Vxi and teleperformance
Role Description This is a full-time on-site role for [call center agent] at Connectivaa Business Solutions, located in new cairo & nasr city, Egypt. will manage daily responsibilities including handling customer service requests, processing back-office tasks, assisting with administrative operations, and ensuring process efficiency. Responsibilities will also involve maintaining accurate records, providing support to clients, and collaborating with team members to meet organizational goals.
Qualifications Customer Service and Communication skills, ensuring professional and effective interaction with clients Back-Office Operations expertise, including documentation management and administrative tasks Process Management and Task Coordination skills to ensure operational efficiency Attention to detail, accuracy, and confidentiality in handling sensitive information Ability to work collaboratively within a team and independently as necessary Proficiency in standard office software and tools Bachelor’s degree in Business Administration, Management, or related field is preferred Prior experience in a similar role is an added advantage