“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

18,000 trained professionals350+ locations worldwide Fortune 500Globally unified systems

Job Description

As an Agent – Ocean Import, you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service.

You will support daily operations, coordinate shipments, and maintain strong communication with customers and internal teams.

Operations

Open and manage import files in the system Receive and verify shipping documents Process shipments in line with company procedures Monitor shipments and provide status updates Ensure accurate and timely invoicing Maintain accurate data entry in operational systems Follow customer SOPs and compliance requirements

Customer Service

Communicate with customers promptly and professionally Coordinate with overseas offices and service providers Resolve issues or escalate when needed Maintain strong working relationships with customers

Qualifications

Bachelor’s degree or equivalent Basic understanding of freight forwarding or logistics Good computer skills (Microsoft Office – Excel, Word) Good communication skills in English (written and verbal) Strong attention to detail and organization Ability to work in a team and manage daily tasks effectively Positive attitude and willingness to learn

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program