Job Description

Roles & Responsibilities

Lead, coach, and develop a team of approximately 10 15 Digital Sales colleagues to achieve digital sales KPIs and targets.

Drive performance in partnership with the Regional Lead, fostering a collaborative, supportive, and results-focused sales culture.

Own and deliver customer engagement and sales plans to support systematic pipeline creation and conversion.

Devise and implement best-practice inside sales frameworks, tools, and ways of working.

Promote adoption of key digital sales technologies and data-driven selling approaches.

Maintain a strong understanding of Vodafone offerings, market trends, and customer needs within the SME Mid Market segment.

Ensure effective sales governance, quality standards, compliance, and reporting are embedded and consistently applied.

Work closely with Sales Operations to ensure accurate forecasting, reporting, and stakeholder communication.

Recruit, onboard, and develop new sales colleagues, supporting clear career pathways and succession planning.

Design and deliver coaching, training, mentoring, and performance management plans to build a high-performance culture.

Present insights, performance updates, and initiatives to senior stakeholders when required.

Lead quarterly and monthly performance reviews and contribute to wider digital sales initiatives.

Desired Candidate Profile

An inclusive and people-focused sales leader with proven experience in inside sales or acquisition environments.

Experienced in leading teams through change, managing risk, and translating commercial strategy into execution.

Strong commercial acumen with the ability to manage complex stakeholder relationships and initiatives.

Skilled in pipeline management, forecasting, and delivering against stretching sales targets.

A clear communicator with strong presentation, coordination, and stakeholder engagement skills.

Strategic and analytical, able to identify root causes of challenges and propose practical, creative solutions.

Committed to continuous improvement, coaching, and developing others to their next career step.

Comfortable working autonomously, leading by example, and maintaining a business-first mindset aligned to company values.

Brings at least 4+ years experience in inside sales, acquisitions, or a related industry.

Fluent in English; additional languages are beneficial but not essential.