Job Description
Roles & Responsibilities
Job Responsibilities:
- 1. Receive the new pickups closed in bosta flyers.
- 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
- 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.
- 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
- 5. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.
- 6. Receive the undelivered shipments on the system and the productivity sheet as well.
- 7. Get the receiver s signature and IDs# on delivered shipments with Zero Cod.
- 8. Get hard copies of returned shipments signed by the business.
- 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
- 10. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.
- 11. Cancel the refused shipments on the system.
- 12. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub
- 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
- 14. Performs related duties as required.
Desired Candidate Profile
- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.
- Only graduates are eligible for this role.