Full Time
Sympl -
Egypt , Giza
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Sympl

Job Details

  • Make daily outbound calls to customers with overdue accounts.
  • Follow up on outstanding payments and ensure timely collection.
  • Negotiate payment plans and settlement options with customers.
  • Update customer records and payment status in the system.
  • Send payment reminders via calls, emails, or SMS.
  • Handle customer inquiries related to billing and payments.
  • Escalate difficult or unresolved cases to the supervisor.
  • Meet assigned collection targets and performance KPIs

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About Sympl
Egypt, Giza