·        Handle all hardware problems for all our POS products to ensure that machine problem had been solved.

·        Ensure that devices assembly and disassembly had been done with high quality to keep in our maintenance image in market.

·        Handle all under maintenance cases within SLA to get customer satisfaction about maintenance time.

·        Apply below repair modules to ensure that the machine problem had been solved.

·        (Replace defect parts - Repair different Unit).

·        Record all maintenance action into maintenance system (Remedy) to get accumulated register for all maintenance actions.

·        Provide periodic reports for direct manager for maintenance achievement. 

Skills

What will you need?

·        Educational Background: University Graduate.

·       Experience:  0-2 Years’ experience in any related field.

·       Technical Proficiency:

o   Ownership

o   Functional Skills

o   Ideas presentation and Taking initiative

o   Continuous Learning 

o   Customer Centricity

·        Functional level:

o   Very good understanding of the system. 

o   Having the required business knowledge.

o   Very good understanding of the POS.

·        Business level:  

o   Ability to understand how the POS works and identify the errors if any.