This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is an early-stage startup building an AI-native, all-in-one data platform (currently in stealth). The platform enables customers to ingest and model their data, create free-form reporting, and ask complex questions without leaving the system. With paying customers already onboard and the product evolving rapidly, the company operates in a fast-moving environment where customer feedback directly shapes the roadmap and future capabilities.

Fully remote | 9 AM - 5 PM EST

The Forward Deployed Analyst will ensure successful customer implementations by onboarding new clients, building data models and dashboards, and helping customers extract meaningful value from the platform. This is a technical, hands-on role that is also customer-facing, requiring direct communication via Slack and video calls to troubleshoot issues, clarify requirements, and unblock progress.

The role also serves as a critical feedback loop to product and engineering, surfacing insights from real-world usage to influence feature development and platform improvements.

• Onboard new customers by connecting data sources and building initial data models

  
  

• Stand up dashboards and reporting frameworks

  
  

• Ensure customers are successfully using and trusting the platform

  
  

• Write and maintain clean SQL models within the platform’s data layer (similar to dbt)

  
  

• Maintain standardized documentation for data models and reporting structures

  
  

• Build dashboards and reports that customers actively use

  
  

• Ensure reporting accuracy and clarity to support decision-making

  
  

• Respond to customer questions via Slack and calls

  
  

• Troubleshoot issues, investigate discrepancies, and resolve data-related concerns

  
  

• Clarify metric definitions and gather missing requirements when needed

  
  

• Surface recurring issues, limitations, and opportunities to the product and engineering teams

  
  

• Contribute insights that shape roadmap priorities and future platform capabilities

  
  

• 3–6 years of experience in analytics, business intelligence, data roles, or technical customer-facing positions

  
  

• Experience working in early-stage or fast-evolving product environments (preferred)

  
  

• Strong SQL proficiency, including the ability to write and debug queries independently

  
  

• Ability to build data models and dashboards

  
  

• Comfort working directly with customers in Slack and live calls

  
  

• Strong organizational skills and persistence in gathering requirements and clarifying vague requests

  
  

• Analytical thinking and problem-solving mindset

  
  

• Interest in AI-native products and how AI transforms data interaction

  
  

• Adaptability and resourcefulness in evolving product environments

  
  

This role offers the opportunity to directly shape an AI-native data platform at an early stage. The Forward Deployed Analyst will work closely with customers while influencing product direction, ensuring their feedback translates into shipped features. In a small, fast-moving team, your work will have visible and immediate impact on both customer success and product evolution.

• Fill in the application form

  
  

• Record a video showcasing your skill sets