IT Position Summary:
*As an IT Support Technician, you will be the IT professional who provides in-house technical PC hardware and software support for over 35 associates. 
You will respond to user calls/trouble reports and personally visit associates to troubleshoot the nature of the problem and take the necessary course of action to resolve it within short deadlines.
*Available to work flexible time 2 days a week at least 2 hours a day

• Ensuring electrical safety standards are met.
• Maintaining the servers and fixing errors
• Provide support and services onsite.
• Perform routine maintenance and repair on computers, laptops, mobile devices, printers; network cabling, and connected networked devices.
• Troubleshoot and assist with repairing network-connected device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).
• Ensure security and privacy of networks and computer systems
• Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications, and anti-virus software
• Respond to calls to support evening and weekend emergency requests.
• weekly reports about what happened and what should be done from your perspective
• Ability to explain complex IT concepts in simple terms