Responsibilities : • Monitor and analyze transactions across all channels to identify suspicious or anomalous patterns.• Investigate alerts generated by the fraud detection system and escalate confirmed cases.• Conduct deep-dive analysis on fraud trends, typologies, and root causes.• Coordinate with operations, IT security, and risk teams for case resolution.• Recommend preventive controls and process improvements to reduce fraud exposure.• Prepare daily and monthly fraud reports, KPIs, and dashboards for management.• Support incident investigations and evidence collection for legal or compliance actions.• Participate in testing new rules, system updates, and product launches from a fraud-risk perspective.
Qualifications / Requirements: • Bachelor’s degree in business, Finance, Information Systems, or related field.• 1–3 years of experience in fraud monitoring, risk analysis, or transaction investigation within fintech, banking, or payments.• Strong analytical and data-driven mindset.• Knowledge of fraud detection tools and card / wallet / digital transaction flows.• Experience with SQL or BI reporting is an advantage.• High attention to detail and accuracy.• Strong analytical and problem-solving skills.• Ability to work under pressure and meet SLAs.• Good communication and reporting skills.• Confidentiality and integrity in handling sensitive data.• Team player with cross-functional collaboration ability.• Strong English (written & spoken).