Join our dynamic team in Giza, Egypt, as a Client Coordination Officer and play a pivotal role in our continued success! We are seeking an experienced and highly motivated individual to manage and enhance our client relationships, ensuring seamless operations and exceptional service delivery. This is an on-site, full-time opportunity to contribute to a thriving organization and advance your career.

Responsibilities:

• Serve as the primary point of contact for key clients, fostering strong and lasting relationships.
• Manage and track client files from quotation to delivery.
• Coordinate with suppliers and follow up on execution timelines.
• Supervise and organize the secretarial team to ensure task completion.
• Monitor contracts, invoices, and documentation.
• Identify operational bottlenecks and suggest practical solutions.
• Maintain structured tracking systems and reports.
• Ensure high-quality communication with clients and partners.
• Escalate only critical matters after proposing solutions.
• Implement and maintain efficient operational processes to optimize client service delivery.
• Prepare detailed reports on client activities, performance metrics, and areas for improvement.
• Collaborate with internal teams to ensure alignment and effective communication across departments.
• Identify and pursue opportunities to expand our services within existing client accounts.

Impact: As a Client Coordination Officer, you will directly influence client satisfaction and retention. Your expertise will contribute to the smooth operation of our client projects, ensuring that we consistently exceed expectations. Join us and be a part of a team that values innovation, collaboration, and excellence!