في المكتب دوام كامل
Intelcia -
مصر , Al Jizah
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Intelcia

تفاصيل الوظيفة

Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2026.
About the Role:The Customer Service Representative's role is to identify Customer's needs and provide a solution as quickly as possible. Ensuring that the quantitative and qualitative objectives of the project are met while meeting the Customer's expectations.
Responsibilities:Communicate with customers via phone Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms
Qualifications:Excellent command of the French & English language, with excellent verbal and written skills. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

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حول Intelcia
مصر, Al Jizah
الاستعانة بمصادر خارجية / الخارج