Building & Facilities Management Oversee day-to-day operation, maintenance, and repair of the hotel building, including guest rooms, public areas, back-of-house, and external areas Ensure HVAC, electrical, plumbing, fire safety, elevators, and other critical systems are fully operational Develop and implement preventive maintenance schedules Health, Safety & Compliance Ensure compliance with local building codes, health & safety regulations, and fire safety standards Conduct regular safety inspections and risk assessments Coordinate emergency response plans and drills Team Management Supervise and coordinate maintenance staff, technicians, and contractors Assign tasks, monitor performance, and provide training where needed Ensure 24/7 coverage for critical maintenance issues Vendor & Contractor Management Source, manage, and evaluate external contractors and service providers Negotiate contracts and monitor service quality and costs Ensure work is completed on time and to hotel standards Budgeting & Cost Control Prepare and manage maintenance and facilities budgets Track expenses and implement cost-saving initiatives without compromising quality Maintain inventory of spare parts, tools, and materials Guest Experience Support Respond promptly to guest maintenance complaints or operational issues Coordinate with Front Office and Housekeeping to minimize guest disruption Ensure hotel facilities meet brand standards and guest expectations Reporting & Documentation Maintain accurate maintenance records, logs, and reports Provide regular updates to senior management on building condition and projects Support renovation and refurbishment projects when required Bachelor’s degree or technical diploma in Business, Facilities Management, or related field 5–10 years of experience in building or facilities management, preferably in hotels or hospitality Strong knowledge of MEP systems and hotel infrastructure Experience managing teams and external contractors