Job Purpose:

To support Identity and Physical access management day to day operations in addition to support
the analysis, design and implementation of all layers of identity management platforms and
integrated applications, including Authorization/Authentication and Account
Creation/Management/Provisioning in data repositories.

Description

1.Demonstrate Identity Management product expertise in building and configuring respective solutions
and preparing and maintaining detailed operational manual for Identity Management solutions and
platforms, in order to avail bank services in a secured way according to bank policy and to enable
CIBs’ staff members and customers manage their own identity smoothly
2. Work closely with the Application Security team to develop a detailed and secured solution design and
integration guides between CIB Identity Management solutions and CIB internal and customer
interfacing applications, and services.
3. Work closely with Information Security, HR, Audit, Compliance, and Security Operations Center teams
to develop, test, apply, and maintain the approved security matrices, relevant logs, reports, and system
events over different identity and access management platforms, in order to provide the required
assurance that only the provided access being granted according to corporate information security
policy.
4. Handle the technical implementations and proposed customization on Identity Management solutions
and products where out of the box functionalities are not feasible, in order.to ensure effective and
accurate implementation and meet business requirements through an agile framework.
5. Work closely with IT Service Desk as a second level of support with internal users/staff, administrators,
vendors, customers, and 3rd parties, by performing and maintaining user/privileged account. Perform
Code level changes, updates to Identity Management solutions configuration and customization based
on the Service requests or gap assessments, in order to overcome the raised technical challenges and enable business in seamless way to demonstrate Identity Management product expertise in order to
avail bank services in a secured way according to bank policy.

6. Design, Implement, maintain and Operate physical security platforms, relevant processes, and
business workflows, in order to make sure that physical access platform up and running according to
corporate key performance indicator, and only approved access being granted according to CIB
policies.
7. Analyse integration requirements, implement and maintain appropriate integration methodologies,
documents day to day operational activities, in order to ensure proper Identity Management operations.
8. Ensure effective identity access platforms management and highlight where applicable potential
impacts on platform availability as well as information confidentiality and integrity, in order to ensure
proper and secured Identity Management lifecycle.
9. Provide second level of technical support, resolving technical authentication issues as part of the
normal process and/or (i.e., add, change and delete user/group access rights) for enterprise
applications, Systems, Database, and services, in coordination with relevant vendors and third parties,
in order to keep CIB business up and running according to the agreed upon service level agreement to
ensure ccontinual improvement for Identity Management lifecycle.
10. Work across business and IT project teams in order to ensure optimal use of identity access
management technical and business resources/framework, documenting technical and business
related activities, and implementing the proper Identity Management solutions’ controls.
11. Work with operational team in specifying technical requirements for Security in Identity Management
solutions and ensure the right architecture/design is implemented.
12. Develop and maintain monthly Key Performance Indicators (KPIs), present security reports and
dashboards across various Identity Management Customer solutions to IAM Manager, in order to
proactively attend to business needs and requirements and provide business with the proper visibility
over Identity Management solutions.

Policies, Processes and Procedures
13. Follow all relevant department policies, processes, standard operating procedures and instructions so
that work is carried out in a controlled and consistent manner

Day-to-day management
14. Follow the day-to-day operations related to own jobs in the IT Security, Control & Quality Assurance
department to ensure continuity of work

Compliance
15. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and
code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.

• Qualifications & Experience
  Bachelor’s degree of Engineering, Computer Science or equivalent.
  Experience administering Federation Services and Single-Sign-On technologies is a plus
  Engineer:
• Minimum of 3 - 5 years of experience in Systems and Information Security administration
  with at least 1-3 years professional Working knowledge of Information Security concepts and practices
  Senior Engineer:
• Minimum of 6 - 7 years of experience in Systems and Information Security
  administration with at least 1-3 years professional Working knowledge of Information Security concepts
  and practices
• Basic understanding of Information Security frameworks and best practices (e.g. PCI, ISO27K, NIST)
• Detailed knowledge of directory server and protocol technologies (Radius, TDS, and AD) and similar
  protocols
• Demonstrated ability to implement process, create SOPs, and write effective documentation

Skills

Good command of English and Arabic languages
Good Communication, Negotiation and Time Management skills
Good Analytical and Problem-solving skills