This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

The Strategic Operations (Commercial, Legal & Special Projects) role exists to own and execute the messiest, highest-leverage problems in the company—where legal, compliance, insurance, revenue, and strategy all intersect.

This is not a legal role.

This is not an operations support role.

This is an operator role.

You exist to:

• Translate legal and compliance constraints into business decisions

  
  

• Unblock revenue, delivery, and growth

  
  

• Pressure-test new ideas before the company commits real resources

  
  

• Operate across Sales, Client Success, Marketing, Compliance, and Leadership

  
  

• Take ownership of complex initiatives that don’t fit neatly into one function
  

  
  

You will work on what matters most right now, not what fits neatly into a job box.

You report:

• Solid-line to the Head of Compliance

  
  

• Dotted-line to the CEO
  

  
  

You will be trusted with judgment, visibility, and real responsibility.

This is a senior individual contributor role by design.

You will:

• Operate independently

  
  

• Sit in high-context conversations early

  
  

• Make recommendations executives act on

  
  

• Own outcomes, not just analysis
  

  
  

Over time, this role can grow in multiple directions:

• Deeper ownership in legal / compliance / risk

  
  

• Broader strategic operations leadership

  
  

• Ownership of new initiatives or business lines

  
  

• Potential path into a GM role if you demonstrate the judgment and execution to earn it
  

  
  

This role is built for someone who wants optionality, not a narrow ladder.

This is a highly dynamic role. In a given month, you might:

• Join Sales calls to structure deals, negotiate MSAs, or unblock contract issues

  
  

• Work with Client Success & Account Management to renegotiate scope, pricing, or edge cases mid-engagement

  
  

• Partner with Marketing to pressure-test positioning, claims, and go-to-market ideas

  
  

• Coordinate with external counsel on targeted legal questions—then translate guidance into action

  
  

• Own insurance workflows tied to client requirements and operational reality

  
  

• Build models in Google Sheets to evaluate whether a new initiative is worth pursuing

  
  

• Help leadership decide:
  “Should we do this at all?”
  “If we do it, how should it be structured?”
  

  
  

You will constantly move between:

• Legal constraints

  
  

• Commercial incentives

  
  

• Operational reality

  
  

That translation is the job.

You work directly with:

• Sales — deal structuring, contract negotiation, objection resolution

  
  

• Client Success & Account Management — amendments, expansions, renewals, exceptions

  
  

• Marketing — positioning, messaging, and compliance-aware strategy

  
  

• Compliance & Legal — risk assessment, delivery, and execution

  
  

• Leadership — tradeoffs, prioritization, and escalation
  

  
  

You are not a reviewer.

You are a thought partner and problem owner.

• Own negotiation and execution of:

  
  

  • MSAs

    
    

  • Amendments

    
    

  • Commercial terms

    
    

• Balance protection with speed and pragmatism

  
  

• Act as the primary interface with external general counsel

  
  

• Own insurance workflows end-to-end:

  
  

  • Coverage alignment

    
    

  • Client requirements

    
    

  • Renewals and exceptions

    
    

Your goal is not perfect documents.

Your goal is clean decisions that hold up over time.

• Build and analyze models in Google Sheets

  
  

• Read and understand P&Ls

  
  

• Pressure-test new initiatives:

  
  

  • Unit economics

    
    

  • Risk exposure

    
    

  • Scalability

    
    

• Provide leadership with clear, directional recommendations
  

  
  

You are expected to think like an operator, not an academic.

You will be pulled into:

• New product or service ideas

  
  

• Expansion into new markets or client types

  
  

• Risk-heavy or ambiguous initiatives

  
  

• Projects that cut across multiple teams and don’t have a clear owner yet
  

  
  

If something matters and is messy, it likely lands with you.

• Trusted partner across Sales, CS, Marketing, and Compliance

  
  

• Confident presence on client and internal strategy calls

  
  

• Contracting and insurance workflows feel faster and cleaner

  
  

• Leadership brings you into decisions early
  

  
  

• Fewer bottlenecks, fewer surprises

  
  

• Clear frameworks for evaluating new initiatives

  
  

• Teams proactively loop you in because it makes things better

  
  

• You are seen as a business operator—not a function

  
  

This role is intentionally designed for someone who:

• Has legal fluency but chose not to practice law

  
  

• Enjoys judgment calls and ambiguity

  
  

• Is comfortable talking to clients and executives

  
  

• Can model in Sheets and read a P&L

  
  

• Gets bored doing only one thing
  

  
  

Strong fits often include:

• Ex-law-school operators

  
  

• Legal ops professionals with commercial instincts

  
  

• Consultants or operators with contract and risk exposure
  

  
  

If you want to sit in legal all day, this role is not a fit.

If you want to touch many parts of a growing business, it probably is.

This role is intentionally open-ended.

Over time, you may:

• Build and lead a legal / compliance / commercial ops function

  
  

• Take ownership of increasingly complex initiatives

  
  

• Help launch and operate new divisions

  
  

• Grow into a GM role if you demonstrate:

  
  

  • Strong judgment

    
    

  • Ownership mentality

    
    

  • Ability to drive results
    

    
    

You are not promised a title.

You are given the opportunity to earn one.

If you want:

• Exposure to how real businesses make decisions

  
  

• A chance to run your own function

  
  

• Work that changes month to month

  
  

This role was built for you.

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• Fill in the application form

  
  

• Record a video showcasing your skill sets