Full Time
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Job Details

  • About the Role: We are looking for a hands-on Operations Coordinator to manage our daily fulfillment cycle. The ideal candidate will bridge the gap between the warehouse and the last-mile delivery, ensuring orders are packed correctly, dispatched on time, and that cash collections are reconciled accurately.
  • 1. Job Description (Responsibilities)
  • Inventory Management: Receive incoming shipments from suppliers, inspect quality, and organize stock on shelves using the coding system.
  • Order Fulfillment: Process daily orders by picking items, packing them securely, and generating shipping labels.
  • Courier Coordination: Assign daily routes/orders to couriers (or shipping companies) and hand over shipments with proper documentation.
  • Delivery Tracking: Monitor the status of sent orders, follow up with couriers to minimize returns, and resolve delivery obstacles with customers.
  • Cash Reconciliation (COD): Receive cash collections from couriers daily, audit the amounts against delivered orders, and prepare the daily financial closure report.
  • Returns Management: Handle returned orders (RTO), inspect item condition, and restock them into the inventory system.

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