Jobs / Management Jobs / Sales Account Manager - Team Leader -EGY
Full Time
Izam, inc -
Egypt , Giza
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Izam, inc
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Job Details

Experience 3 to 5 years
Salary Confidential
Employment Full Time
Gender Male
Education Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
Category Customer Service
Industry Computer Software
  • Lead, manage, and coach the inbound sales team to maximize conversions and customer acquisition.
  • Handle escalations from inbound calls and ensure high-quality client experience.
  • Monitor daily team performance (calls, conversion rates, pipeline, closures).
  • Prepare and share weekly and monthly sales reports with the Country Sales Manager.
  • Support the team in improving sales techniques, objection handling, and product knowledge.
  • Ensure proper follow-up on all inbound leads (calls, chats, website requests).
  • Identify gaps, challenges, and opportunities within the team and propose improvement plans.
  • Ensure adherence to sales policies, CRM usage, and reporting accuracy.
  • Contribute to achieving and exceeding monthly and quarterly acquisition targets.
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About Izam, inc
Egypt, Giza
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