Job Summary:
The OPD Coordinator is responsible for organizing and managing daily operations in the Outpatient Department, ensuring smooth patient flow, high service quality, and effective coordination between doctors, nurses, and administrative teams.
Key Responsibilities:
Coordinate patient appointments and clinic schedules.
Organize patient flow and minimize waiting time.
Assist patients with registration and guidance inside the OPD area.
Communicate with physicians and nursing staff regarding clinic timing and patient needs.
Handle patient complaints and escalate issues when needed.
Ensure proper documentation and maintenance of medical records.
Monitor cleanliness, safety, and readiness of OPD clinics.