Jobs / Hotel Jobs / Reservations employee

Reservations employee

Daniela Hotels - Egypt - Giza
Experience: 10 to 15 years
Salary: Confidential
Employment: Full Time
Education: Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
  • Handle guest reservation inquiries via phone, email, and online booking platforms in a professional and timely manner.
  • Accurately input and update reservation details in the hotel management system.
  • Coordinate with other departments to ensure special requests and guest preferences are met.
  • Confirm, modify, or cancel reservations as requested by guests, ensuring all changes are documented.
  • Provide guests with information about room availability, rates, amenities, and hotel policies.
  • Follow up with guests to confirm reservations and provide pre-arrival assistance.
  • Resolve guest issues or complaints related to reservations promptly and effectively.
  • Prepare daily, weekly, and monthly reservation reports for management review.
  • Maintain up-to-date knowledge of hotel promotions, packages, and local attractions.
  • Support the front desk and other operational teams during peak periods as needed.
Apply on the Job Website
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com