Job description:

About Luxury Explorers ME

Luxury Explorers ME is a premier luxury travel and lifestyle management company headquartered in Dubai, with extended offices in Egypt and Saudi Arabia. We specialize in delivering bespoke, high-end services for discerning clients. Our expertise includes tailored travel solutions, VIP services, luxury hotel partnerships, corporate travel management, and comprehensive MICE (Meetings, Incentives, Conferences, and Events) offerings.

As a market leader in the luxury travel segment, we have established ourselves as a trusted partner for high-profile individuals, corporations, and organizations seeking world-class travel experiences.

Events Explorers is the dedicated MICE division of Luxury Explorers ME, focusing on delivering innovative, detail-driven, and seamless event and group travel solutions for most important MICE accounts in GCC.

Position Overview

We are seeking a dynamic and organized Groups & MICE Travel Coordinator to join our Cairo office under Events Explorers. The ideal candidate will manage worldwide group travel arrangements; design tailored itineraries and ensure exceptional client experiences from planning to execution.

This role requires excellent organizational and communication skills, a passion for travel, and the ability to manage multiple projects efficiently. You’ll collaborate closely with clients, vendors, and internal teams to deliver flawless events and travel programs that exceed expectations.

Skills

Key Responsibilities

1. Planning & Coordination

• Develop custom group travel itineraries, including transportation, accommodations, and activities.
• Research destinations to propose unique and memorable experiences.
• Coordinate with clients to identify travel needs, preferences, and budgets.

2. Booking & Logistics

• Handle group bookings for flights, hotels, ground transportation, and other travel services.
• Ensure timely confirmations and documentation.
• Negotiate group discounts with suppliers to create competitive packages.

3. Client Support

• Act as the main point of contact for group travel and event inquiries.
• Communicate details clearly to group leaders and participants.
• Manage special requests (dietary, accessibility, rooming preferences).
• Monitor trips and provide support in case of delays or operational challenges.

4. Documentation & Reporting

• Ensure all travelers have valid documents (passports, visas, insurance).
• Maintain accurate records of bookings, invoices, and payments.
• Prepare post-trip reports and gather feedback for service improvement.

Skills & Qualifications

Essential Skills

• Strong organizational and time-management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving and multitasking capabilities.
• Keen attention to detail.

Technical Skills

• Proficiency in travel booking systems (Amadeus, Sabre, Galileo, or similar).
• Familiarity with group management tools and Microsoft Office Suite.

Experience

• Minimum 2 years of experience in travel coordination, MICE operations, or group logistics (preferred).
• Understanding of travel industry trends and destination management.

Education

• Degree or diploma in Tourism, Hospitality, or related field (preferred).
• Certifications in travel or event management (CTA, CTC) are a plus.

Key Attributes

• Passion for travel and creating exceptional experiences.
• Self-motivated with strong ownership of tasks and deadlines.
• Flexible, adaptable, and client-oriented mindset.

Job Benefits

• Competitive salary with performance-based profit share.
• Opportunities for professional development and certifications.
• Travel perks and fam trips with our Travel partners.
• Supportive and collaborative work culture.
• Opportunity to relocate to one of our offices in Saudi Arabia or UAE.

Work Conditions

• Location: Cairo, Egypt (Office-based)
• Travel: Occasional travel to oversee group trips or meet clients/suppliers