- Manage online, phone and in-person room reservations.
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities.
- Take payment from customers.
- Respond to guests’ issues and complaints in a friendly, timely manner.
- Explain local amenities and attractions to guests.
- Work with other staff members to ensure that all guest rooms meet hotel standards and. accommodate any special client needs.
- Assist customers with the planning of special events such as weddings and business conferences.
Bachelor’s degree in a relevant field.Phone Etiquette and Communication skills.Receptionist Duties and Clerical Skills.Customer Service skills.Experience in a similar role is a plus.Ability to multitask and prioritize tasks efficiently.Strong organizational skills.Proficiency in Microsoft Office suite.Alexandria Residents ONLY.Professional appearance .